Sometimes you just want to set up that new phone... as a new phone! Or Apple tells you the only way to get around a problem you are having is to restore to factory settings without utilizing a backup.

1SE is stored locally on your device, within the app. If you are keeping your device backed up with iTunes or iCloud - and are able to restore from either of those backups, then pack your bags and move on- you are good to go! If you have a PRO subscription and back up your videos to our servers, this is how you can restore on your new phone.

This article will explain how to use Finder as a hub to move your 1SE content to your desktop (or any location on your computer you wish), and manually load that content into your new/restored device, into a fresh copy of the 1SE app.

Saving your 1SE documents to your computer

  1. Connect your device to a computer running macOS Catalina, and select your phone in a Finder window:

2.  Select "Files" from the scrubber at the top and select 1SE:

4. Select all the files that populate in the window on the right (you will likely have to scroll way down to get them all):

5. Drag them to a previously created folder in your computer:

Moving your files to your new iPhone

  1. Once your files finish saving to your computer- disconnect your old device and connect your new one. Again, tap the your phone's name on Finder, then "Files", and select 1SE. 
  2. Open the folder you created earlier select your 1SE files and drag them into your new phone's 1SE Files folder:

Once all that fun stuff copies over, you are done! Open the app and enjoy!

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