We've gotten a few reports from users about this issue on version 3.6.13, and our development team is already looking into it.

This issue only affects some dates—not the same for each reporter—in Journal projects, so do try to continue adding content into different dates of your project.

In the meantime, these steps might help you work around the problem:

  1. Back up all your 1SE data,

  2. restore from that backup on a different device,

  3. add desired snippets to the problematic dates,

  4. create a new backup on that other device,

  5. restore from that backup on the original device.

We'll let you know as soon as a fix is released.

Thanks for your patience and sorry for the inconvenience! 🙏


TAGS: #stops, #crashes, #freezes, #shutdown, #cutting

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