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What does "missing required primary zone" mean?
What does "missing required primary zone" mean?

I'm getting an error when trying to use iCloud content

Silvia Burgos avatar
Written by Silvia Burgos
Updated over 4 years ago

This isn't a bug with 1SE but a well-known industry problem with iCloud Photos. We're trying our best to address it but it's a moving target. 

The best workarounds are to log out/log back into iCloud, download the video locally in your Photos app, or check your device for available storage. 

You can read more on the documented issue here: https://www.imobie.com/support/how-to-fix-error-downloading-photos-from-icloud-photo-library.htm

Sorry this is happening!

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