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Troubleshooting
Technical tips and work arounds when using 1SE
The app crashes!
Quick fix for issues when uploading to YouTube, Vimeo, or Facebook.
Why doesn't 1SE support my video format?
Why are 1SE seconds low quality?
What does "Error: Disk space is very low" mean?
Why does the calendar end?
Why does my 1SE mash upload to Facebook with low quality?
Help! I'm not receiving daily reminders from the app
I lost my 1SE! How do I recover it?
Sign in with Apple isn't working
Why are my snippets not displaying correctly?
What does "operation stopped" mean?
Why do I keep getting an error message when the mash gets to 98%?
What does "missing required primary zone" mean?
Make sure 1SE has permission
Quickly adjust your camera's focus and exposure
How to Take Up Less Space with 1SE
My mash doesn't include all the videos it should, how can I fix it?
When I tap on the "My Music" button nothing happens, is it a bug?
Videos taken with the iPhone 16 fail to be added as snippets