Processing Refunds and Payments for 1SE Subscriptions
We don’t have access to your credit card information. Apple, Google, and Stripe process payments exclusively. If you are seeking a refund, please continue reading.
iOS
To request a refund from the App Store, use this link: http://reportaproblem.apple.com/.
Contact Apple's Customer Support directly at https://getsupport.apple.com/ > Billing & Subscriptions > Subscriptions & Purchases. Once there, you'll be given various options to contact Apple.
Android
To request a refund from the Google Play Store, use this link: https://support.google.com/googleplay/workflow/9813244.
You can also contact Google Play Help here: https://support.google.com/googleplay/gethelp?sjid=15651509612439218998-NA.
Stripe
If you need to request a refund for a purchase made through Stripe, please contact our support team through the app's Settings > Contact Support.