We're working on making 1SE encode these videos better but in the meantime there is a work around so you can still use these important videos!

Please download the free app Adobe Premiere Clip and re-export the video. 1SE will then have an easier time using it.

Download Adobe Premiere Clip here

Step 1: Make a new project in Adobe Clips of the video you want to use

Step 2: Pick from where ever your video is saved

Step 3: Select Freeform for the type of project

Step 4: Export the video (top right icon for sharing). 

Step 5: Pick 1080p resolution

Step 6: Give it a minute to save it to your gallery

Step 7: Open 1SE and select a second using this new video!

All done! Your video should now save without any weird stretching or scaling.

Download Adobe Premiere Clip here

If you're using 1SE on an iOS device, this is the article you're looking for.

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Tags: #narrow #shrunken #dimensions #resized #wrong #skewed

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