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How do I get a refund?
How do I get a refund?

I accidentally subscribed and want a refund.

Silvia Burgos avatar
Written by Silvia Burgos
Updated over a week ago

Processing Refunds and Payments for 1SE Subscriptions

We don’t have access to your credit card information. Payments are processed exclusively by Apple and Google. If you are seeking a refund, please continue reading.

iOS

To request a refund from the App Store, use this link: http://reportaproblem.apple.com/.

You can also contact iTunes Customer Support directly at https://getsupport.apple.com/ > Billing & Subscriptions > Subscriptions & Purchases. Once there, you'll be given a variety of options through which you can contact Apple.

Android

To request a refund from the Google Play Store, use this link: https://support.google.com/googleplay/workflow/9813244.


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Tags: #reimbursement

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