If you have a Pro subscription and backed up your phone before losing it, follow these steps to restore your data.
For iOS devices, immediately check your iCloud or iTunes for a backup that contains 1SE. You'll need to restore from this backup. Go to Settings > [your name] > iCloud > iCloud Backup to find a backup with 1SE.
VERY IMPORTANT: Logging into iCloud isn't the same as a backup. 1SE is NOT saved in your iCloud account. Only basic data, such as notes, mail, and contacts, is available. You'll need to back up via iCloud or iTunes.
iCloud Backups
On your iPhone or iPad, go to Settings > [your name] > iCloud.
Tap iCloud Backup. You'll see the devices with iCloud Backup turned on.
Tap your device's name, then check whether 1SE is enabled.
How to restore from iCloud
We know this can involve many steps, so we have created step-by-step guides to help with restoration.
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Tags: #recovery #disappear #retrieve #broken