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How to Delete Your Account
How to Delete Your Account

This article goes into how to request erasure of your personal data

Silvia Burgos avatar
Written by Silvia Burgos
Updated this week

As an account owner, you can request to delete your personal information from 1SE. If you have a backup with 1SE, you may download your data as part of our Privacy Basics.

Delete your account on the Web

Go to https://me.1se.co/account, log in, scroll down, and tap the "Delete account" button at the bottom.

Delete your account on iOS

Tap on the "Profile" tab > gear icon > "Account Settings" > and "Delete Account".

Delete your account on Android

Tap on the gear icon > "Account" > "Delete Account" at the bottom.

Please remember that deleting your account is final and will prevent some features within 1SE from working (like backup) but will not end your subscription. Learn how to cancel your subscription here if you're using an iOS device. For Android, check out this article.

What gets deleted?

Only the account owner can request deletion. Here's what's removed:

  • Full Name (if we have it)

  • Login email address

  • Login password

  • Email from all marketing lists

  • Profile Picture (if we have one)

  • All your backups (including snippets, journal entries, and other dailies)

  • All support emails, files, beta testing, and documents

What's not deleted?

We hold on to some data for legal purposes. Here's what's kept:

  • Acceptance of terms of service and privacy policy and date

  • Request for deletion

  • Completion of deletion

  • Email for account identification only (removed from all marketing)

  • Your local 1SE files on your device

  • Anonymous aggregated data

I've deleted my account by mistake. What can I do?

Unfortunately, deleting your account is final, so you can't get it back. We do that for your security and to protect your private information.

If you accidentally deleted your account or changed your mind, you must register for a new one.

Please review our Privacy Basics to learn more about how we handle personal data, security standards, and overall privacy policy.

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Tags: #deactivate #quit

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