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I lost my 1SE! How do I recover it?
I lost my 1SE! How do I recover it?

Phone in the toilet, my kid deleted the app, moved to a new device...my 1SE is gone- is there anything I can do?

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Written by Server-Bot
Updated over 7 months ago

If you have a Pro membership or subscribed to our Unlimited Backup plan and backup was made before losing the phone, follow these steps to restore your data.


For iOS device, immediately check your iCloud or iTunes for a backup that contains 1SE. This backup is what you'd need to restore from. Go to Settings > [your name] > iCloud > iCloud Backup to find a backup with 1SE.
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​VERY IMPORTANT: Please keep in mind logging into iCloud isn't the same as an iCloud backup. 1SE is NOT saved in your iCloud account. Only basic data like notes, mail, and contacts are. You'll need to do a backup via iCloud or iTunes.
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Not sure how to find this?

Here's a graphic for finding an iCloud backup with 1SE (iOS 13):

Download file

Found a backup but not sure how to restore?

We know this can involve a lot of steps and have created step-by-step guides and videos to help with restoring.

Here's a detailed article on restoring from iCloud

Here's a detailed article on restoring from iTunes


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Tags: #recovery #disappear #retrieve #broken

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