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I lost my 1SE! How do I recover it?
I lost my 1SE! How do I recover it?
Phone in the toilet, my kid deleted the app, moved to a new 1SE is gone- is there anything I can do?
Jason Forest avatar
Written by Jason Forest
Updated over a week ago

Immediately check your iCloud or iTunes for a backup that contains 1SE. This backup is what you'd need to restore from. Go to Settings > [your name] > iCloud > iCloud Backup to find a backup with 1SE.

VERY IMPORTANT: Please keep in mind logging into iCloud isn't the same as an iCloud backup. 1SE is NOT saved in your iCloud account. Only basic data like notes, mail, and contacts are. You'll need to do a backup via iCloud or iTunes.

Not sure how to find this?

Here's a graphic for finding an iCloud backup with 1SE (iOS 13):

Found a backup but not sure how to restore?

We know this can involve a lot of steps and have created step-by-step guides and videos to help with restoring.

If you have a Pro membership or use an Android phone, follow these steps to restore your data.

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Tags: #recovery #disappear #retrieve #broken

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