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How to Download Your Data
How to Download Your Data

Here's how to send a request for portability of your personal data.

Silvia Burgos avatar
Written by Silvia Burgos
Updated over a week ago

We offer the option of backing up all your snippets through a 1SE Pro or Unlimited Backup subscription. If you back up to 1SE Cloud, you can download your data as part of our Privacy Basics.

Request to Download

To request a downloadable version of your personal data, please follow these steps:

  1. Click on the Account tab.

  2. Scroll down to the Request your personal data section.

  3. Click the "Request Download" button.

We will confirm receipt of your request and process it as quickly as possible. You will then receive a download link for a zipped file containing all personal data associated with your account.

What if I don't have an account?

If you don't have an account, all your video data is stored locally on your phone. The only data we may possess are past support conversations or your email address for our newsletter.

For more information about how we manage personal data, our security standards, and our overall privacy policy, please refer to our Privacy Basics.

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