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Why doesn't 1SE support my video format?
Why doesn't 1SE support my video format?

Are you trying to use a codec or unusual media file? This is for you.

Server-Bot avatar
Written by Server-Bot
Updated over a week ago

We try our best to support all formats with 1SE. But there's some 3rd party or older types that we had to stop supporting due to it only being used by a handful of folks. If your trying to use a video and it's not working out please reach out to us. We'll try our best to get it working. 

You can email us here: 

If possible, please provide a download link for the video so we can take a look at it. Use a service like Dropbox, Drive, or Wetransfer to send a download link. Email clients have an attachment size limit.

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