FAQ

Common questions about 1 Second Everyday

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27 articles in this collection
Written by Silvia Burgos, Jason Forest, and Schoneck Shoaf and 1 other

What does "operation stopped" mean?

Why do I keep getting the message "operation stopped" when I'm trying to mash my video?
Written by Silvia Burgos
Updated over a week ago

How do I cancel my subscription?

I want to close my account.
Written by Silvia Burgos
Updated over a week ago

When are you going to support other languages?

When is Chinese coming?
Written by Silvia Burgos
Updated over a week ago

What does "missing required primary zone" mean?

I'm getting an error when trying to use iCloud content
Written by Silvia Burgos
Updated over a week ago

Can I mute my videos?

Is it possible to turn off the sound of my mash?
Written by Silvia Burgos
Updated over a week ago

Move 1SE without Device Backup

How to manually move your 1SE files between iOS devices
Written by Jason Forest
Updated over a week ago

Why Does 1SE Ask for So Many Permissions?

How come 1SE asks for permissions or access to my phone?
Written by Schoneck Shoaf
Updated over a week ago

Why does 1SE have ads?

Frustrated by banners or curious about some notification? Here you go.
Written by Jason Forest
Updated over a week ago

Why doesn't 1SE support my video format?

Are you trying to use a codec or unusual media file? This is for you.
Written by Jason Forest
Updated over a week ago

Why can't I delete multiple seconds at once?

Looking to remove a couple seconds or delete whole years?
Written by Jason Forest
Updated over a week ago

Why can't I copy a second from one project to another?

Looking to move a second or duplicate one to another project?
Written by Jason Forest
Updated over a week ago

Why doesn't 1SE support 4k?

Looking for record in 4k or use 4k videos? Here's why we're holding out.
Written by Jason Forest
Updated over a week ago

Why are 1SE seconds low quality?

Are your snippets appearing low quality for no reason? Here could be the reason.
Written by Schoneck Shoaf
Updated over a week ago

Why does the calendar end?

Worried your 1SE is going to stop or run out of days?
Written by Schoneck Shoaf
Updated over a week ago

Why isn't there a desktop or web version of 1SE?

Do you want to use 1SE on the web or on your computer? Here's where we're at.
Written by Emily Volk
Updated over a week ago

Why isn't there a Windows version of 1SE

Looking for 1SE on a Windows device? Here's why.
Written by Emily Volk
Updated over a week ago

Why can't I use Google Photos?

Unable to select videos on your Google Photos account? Here's why.
Written by Emily Volk
Updated over a week ago

Why does a Facebook upload have low quality?

Sometimes quality when sharing on Facebook can become pixelated or playback with low quality.
Written by Emily Volk
Updated over a week ago

Why can't I use photos in Freestyle?

Trying to use a photo in a Freestyle project?
Written by Emily Volk
Updated over a week ago

Do I need to keep my videos after I select a second?

Are your videos taking up a lot of space? Worried about deleting original videos? Here you go.
Written by Schoneck Shoaf
Updated over a week ago

"Everyday"- it is intentional!

Written by Schoneck Shoaf
Updated over a week ago

I lost my 1SE! How do I recover it?

Phone in the toilet, my kid deleted the app, moved to a new device...my 1SE is gone- is there anything I can do?
Written by Jason Forest
Updated over a week ago

How can I participate in a Crowd Video?

Want to submit to the next Crowd?
Written by Schoneck Shoaf
Updated over a week ago

What are Crowds?

Written by Schoneck Shoaf
Updated over a week ago

What is 1 Second Everyday?

Written by Schoneck Shoaf
Updated over a week ago

Can I create longer snippets?

How long can my clips be?
Written by Jason Forest
Updated over a week ago

Freestyle vs Classic

What is the difference between the two project types
Written by Jason Forest
Updated over a week ago