FAQ

What is 1SE?

The 1 Second Everyday app

Written by Schoneck Shoaf
Updated over a week ago

Why does 1SE ask for so many permissions?

How come 1SE asks for permissions or access to my phone?

Written by Schoneck Shoaf
Updated over a week ago

How can I change the language of the app?

中文, 한국어, Español, Deutsch, русский, Français, Português, Italiano, 日本語, Türk, العربية... ?

Written by Silvia Burgos
Updated over a week ago

Why isn't there a desktop or web version of 1SE?

Do you want to use 1SE on the web or on your computer? Here's where we're at.

Written by Emily Volk
Updated over a week ago

Why isn't there a Windows version of 1SE

Looking for 1SE on a Windows device? Here's why.

Written by Emily Volk
Updated over a week ago

Why doesn't 1SE support 4K?

Looking for record in 4K or use 4K videos?

Written by Jason Forest
Updated over a week ago

Can I use Live Photos to create snippets?

Add Live Photos or Motion Photos to 1SE

Written by Marilyn García
Updated over a week ago

Why does 1SE have ads?

Frustrated by banners or curious about some notification? Here you go.

Written by Jason Forest
Updated over a week ago

Is there a fee for this app?

What's the price to download 1SE?

Written by Silvia Burgos
Updated over a week ago

Why don't you support beta versions of iOS or Android?

1SE is not working with my beta OS

Written by Emily Volk
Updated over a week ago

What changed in this new version of the app?

Learn what's new on every 1SE update

Written by Silvia Burgos
Updated over a week ago

Can I use content from Google Photos in 1SE?

Add videos or photos stored in your Google Photos library

Written by Jon
Updated over a week ago

I changed phones and my videos are not showing up, what can I do?

How to transfer 1SE projects from your old phone into a new one.

Written by Jon
Updated over a week ago

Freestyle vs. Freestyle Collab vs. Journal

The difference between the three project types.

Written by Silvia Burgos
Updated over a week ago

Do I need to keep my videos after I select a second?

Are your videos taking up a lot of space? Worried about deleting original videos? Here you go.

Written by Schoneck Shoaf
Updated over a week ago

How do I access the 1SE camera?

How to record videos from within the app.

Written by Marilyn García
Updated over a week ago

Can I delete multiple snippets at once?

Delete your snippets in bulk

Written by Silvia Burgos
Updated over a week ago

Can I mash my video on a computer?

1SE is taking too much space on my phone—can I make the video compilation on my computer?

Written by Marilyn García
Updated over a week ago

Can I create snippets using Boomerang videos?

Boomerang, slow-mo, time-lapse and GoPro videos

Written by Marilyn García
Updated over a week ago

If I mash my snippets now, will I be able to do it again later?

Is mashing a definitive action?

Written by Marilyn García
Updated over a week ago

Is it possible to change the font of the captions in my snippets?

Changing the font or color of the captions and dates

Written by Marilyn García
Updated over a week ago

How can I play my video?

How to watch your video before saving it.

Written by Marilyn García
Updated over a week ago

How do I watch my entire movie?

How to watch ALL of the snippets in a project.

Written by Marilyn García
Updated over a week ago

What do the colors in the calendar mean?

Learn the reason behind the different colors in your calendar grid.

Written by Marilyn García
Updated over a week ago

Why was the 1SE.co watermark added to the free version of the app?

There's a watermark on my videos, how do I remove it?

Written by Silvia Burgos
Updated over a week ago

Who can see my mashed videos?

What's shared on our Instagram account

Written by Marilyn García
Updated over a week ago

How can I opt-out of sharing analytics?

Learn how to stop sharing analytics with 1SE.

Written by Marilyn García
Updated over a week ago

Can 1SE be used on more than one device at a time?

Syncing 1SE on two devices

Written by Silvia Burgos
Updated over a week ago

What do the badges in my profile mean?

Little confused on what "current snippet streak" means? Here are the answers!

Written by Silvia Burgos
Updated over a week ago

Why can't I open my friend's invite link?

A friend sent me a link to become friends on 1SE, but it just opened the app when I clicked on it. Why is this?

Written by Silvia Burgos
Updated over a week ago

When my snippets expire from Crowds are they deleted from my Journal too?

Written by Marilyn García
Updated over a week ago

Can I remove 1SE Crowds?

I don't want to use 1SE Crowds. Can I remove the Crowds card from the app?

Written by Jon
Updated over a week ago

Can I change my 1SE Crowds username?

Changing your handle for 1SE Crowds once it has been set

Written by Marilyn García
Updated over a week ago

Do I need an account to use 1SE Crowds?

A 1SE account is required to use 1SE Crowds

Written by Jon
Updated over a week ago

Do I need a Pro subscription to choose a custom username?

Setting your 1SE handle for Crowds and Freestyle Collabs

Written by Silvia Burgos
Updated over a week ago

Can my followers save the snippets I post to 1SE Crowds?

Saving snippets shared through Crowds

Written by Jon
Updated over a week ago

Who can see what I post to Crowds?

My Live Snippets visibility

Written by Marilyn García
Updated over a week ago

Do I need a Pro subscription to join Crowds?

Anyone on iOS can join the 1SE social experience!

Written by Silvia Burgos
Updated over a week ago

What is Rewind Wednesday?

Revisit your memories with 1SE Rewind notifications

Written by Jon
Updated over a week ago

How do I change the app's icon?

Change the 1SE app icon on iOS

Written by Marilyn García
Updated over a week ago

Can I use 1SE on my iPad?

iPad version of 1SE

Written by Marilyn García
Updated over a week ago

Can I make the app horizontal again?

How to use the app in landscape mode

Written by Silvia Burgos
Updated over a week ago

Can I back up 1SE on Android without paying for Pro?

Backing up your seconds on the Android app

Written by Marilyn García
Updated over a week ago

Why can't I copy a second from one project to another on Android?

Looking to move a second or duplicate one to another project?

Written by Silvia Burgos
Updated over a week ago

Is HDR video supported on 1SE for Android?

HDR videos on Android devices and Freestyle Collabs

Written by Jon
Updated over a week ago

Why is the location not being added to my snippets?

Location is not automatically added to my snippets

Written by Marilyn García
Updated over a week ago

How do I create a 1SE account using my Apple ID?

Sign up using your Apple ID

Written by Silvia Burgos
Updated over a week ago

How do I create a 1SE account using my Google account?

Sign up using Google

Written by Silvia Burgos
Updated over a week ago

How do I create a 1SE account using my email address?

Sign up using your email address

Written by Silvia Burgos
Updated over a week ago

I didn't receive the verification email, what can I do?

How to get the link to verify your email address

Written by Silvia Burgos
Updated over a week ago

If I create an account, will I lose all my current snippets?

Written by Silvia Burgos
Updated over a week ago

Why can't I log in?

My password is not working

Written by Silvia Burgos
Updated over a week ago

How do I change my name, birthday, email, or image?

Edit your profile information or avatar

Written by Silvia Burgos
Updated over a week ago

Can I merge a backup with my current content?

Can I backup the moments from my old phone and then restore them to my new phone on the same project I'm already working on?

Written by Silvia Burgos
Updated over a week ago

Can I choose to back up my Freestyle project instead of my Journal project?

Back up a Freestyle project

Written by Silvia Burgos
Updated over a week ago

What's the difference between 1SE backups & iCloud backups?

Can I still back up my data to iCloud?

Written by Silvia Burgos
Updated over a week ago

Why can't I see backups I made months ago?

I want to restore from a backup I made months ago but can't find it.

Written by Silvia Burgos
Updated over a week ago