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FAQ
Common questions about 1 Second Everyday
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57 articles in this collection
Written by
Schoneck Shoaf,
Jason Forest,
Silvia Burgos
and 2 others
About 1SE
What is 1SE?
The 1 Second Everyday app
Written by
Schoneck Shoaf
Updated over a week ago
Why does 1SE ask for so many permissions?
How come 1SE asks for permissions or access to my phone?
Written by
Schoneck Shoaf
Updated over a week ago
How can I change the language of the app?
中文, 한국어, Español, Deutsch, русский, Français, Português, Italiano, 日本語, Türk, العربية... ?
Written by
Silvia Burgos
Updated over a week ago
Why isn't there a desktop or web version of 1SE?
Do you want to use 1SE on the web or on your computer? Here's where we're at.
Written by
Silvia Burgos
Updated over a week ago
Why isn't there a Windows version of 1SE
Looking for 1SE on a Windows device? Here's why.
Written by
Silvia Burgos
Updated over a week ago
Why doesn't 1SE support 4K?
Looking for record in 4K or use 4K videos?
Written by
Jason Forest
Updated over a week ago
Can I use Live Photos to create snippets?
Add Live Photos or Motion Photos to 1SE
Written by
Marilyn García
Updated over a week ago
Why does 1SE have ads?
Frustrated by banners or curious about some notification? Here you go.
Written by
Jason Forest
Updated over a week ago
Is there a fee for this app?
What's the price to download 1SE?
Written by
Silvia Burgos
Updated over a week ago
Why don't you support beta versions of iOS or Android?
1SE is not working with my beta OS
Written by
Silvia Burgos
Updated over a week ago
What changed in this new version of the app?
Learn what's new on every 1SE update
Written by
Silvia Burgos
Updated over a week ago
General
Can I use content from Google Photos in 1SE?
Add videos or photos stored in your Google Photos library
Written by
Jon
Updated over a week ago
I changed phones and my videos are not showing up, what can I do?
How to transfer 1SE projects from your old phone into a new one.
Written by
Jon
Updated over a week ago
Freestyle vs. Freestyle Collab vs. Journal
The difference between the three project types.
Written by
Silvia Burgos
Updated over a week ago
Do I need to keep my videos after I select a second?
Are your videos taking up a lot of space? Worried about deleting original videos? Here you go.
Written by
Schoneck Shoaf
Updated over a week ago
How do I access the 1SE camera?
How to record videos from within the app.
Written by
Marilyn García
Updated over a week ago
Can I delete multiple snippets at once?
Delete your snippets in bulk
Written by
Silvia Burgos
Updated over a week ago
Can I mash my video on a computer?
1SE is taking too much space on my phone—can I make the video compilation on my computer?
Written by
Marilyn García
Updated over a week ago
Can I create snippets using Boomerang videos?
Boomerang, slow-mo, time-lapse and GoPro videos
Written by
Marilyn García
Updated over a week ago
If I mash my snippets now, will I be able to do it again later?
Is mashing a definitive action?
Written by
Marilyn García
Updated over a week ago
Is it possible to change the font of the captions in my snippets?
Changing the font or color of the captions and dates
Written by
Marilyn García
Updated over a week ago
How can I play my video?
How to watch your video before saving it.
Written by
Marilyn García
Updated over a week ago
How do I watch my entire movie?
How to watch ALL of the snippets in a project.
Written by
Marilyn García
Updated over a week ago
What do the colors in the calendar mean?
Learn the reason behind the different colors in your calendar grid.
Written by
Marilyn García
Updated over a week ago
Why was the 1SE.co watermark added to the free version of the app?
There's a watermark on my videos, how do I remove it?
Written by
Silvia Burgos
Updated over a week ago
Who can see my mashed videos?
What's shared on our Instagram account
Written by
Marilyn García
Updated over a week ago
How can I opt-out of sharing analytics?
Learn how to stop sharing analytics with 1SE.
Written by
Marilyn García
Updated over a week ago
Can 1SE be used on more than one device at a time?
Syncing 1SE on two devices
Written by
Silvia Burgos
Updated over a week ago
What do the badges in my profile mean?
Little confused on what "current snippet streak" means? Here are the answers!
Written by
Silvia Burgos
Updated over a week ago
Why can't I open my friend's invite link?
A friend sent me a link to become friends on 1SE, but it just opened the app when I clicked on it. Why is this?
Written by
Silvia Burgos
Updated over a week ago
iOS
When my snippets expire from Crowds are they deleted from my Journal too?
Written by
Marilyn García
Updated over a week ago
Can I remove 1SE Crowds?
I don't want to use 1SE Crowds. Can I remove the Crowds card from the app?
Written by
Jon
Updated over a week ago
Can I change my 1SE Crowds username?
Changing your handle for 1SE Crowds once it has been set
Written by
Marilyn García
Updated over a week ago
Do I need an account to use 1SE Crowds?
A 1SE account is required to use 1SE Crowds
Written by
Jon
Updated over a week ago
Do I need a Pro subscription to choose a custom username?
Setting your 1SE handle for Crowds and Freestyle Collabs
Written by
Silvia Burgos
Updated over a week ago
Can my followers save the snippets I post to 1SE Crowds?
Saving snippets shared through Crowds
Written by
Jon
Updated over a week ago
Who can see what I post to Crowds?
My Live Snippets visibility
Written by
Marilyn García
Updated over a week ago
Do I need a Pro subscription to join Crowds?
Anyone on iOS can join the 1SE social experience!
Written by
Silvia Burgos
Updated over a week ago
What is Rewind Wednesday?
Revisit your memories with 1SE Rewind notifications
Written by
Jon
Updated over a week ago
How do I change the app's icon?
Change the 1SE app icon on iOS
Written by
Marilyn García
Updated over a week ago
Can I use 1SE on my iPad?
iPad version of 1SE
Written by
Marilyn García
Updated over a week ago
Can I make the app horizontal again?
How to use the app in landscape mode
Written by
Silvia Burgos
Updated over a week ago
Android
Can I back up 1SE on Android without paying for Pro?
Backing up your seconds on the Android app
Written by
Marilyn García
Updated over a week ago
Why can't I copy a second from one project to another on Android?
Looking to move a second or duplicate one to another project?
Written by
Silvia Burgos
Updated over a week ago
Is HDR video supported on 1SE for Android?
HDR videos on Android devices and Freestyle Collabs
Written by
Jon
Updated over a week ago
Why is the location not being added to my snippets?
Location is not automatically added to my snippets
Written by
Marilyn García
Updated over a week ago
Account Basics
How do I create a 1SE account using my Apple ID?
Sign up using your Apple ID
Written by
Silvia Burgos
Updated over a week ago
How do I create a 1SE account using my Google account?
Sign up using Google
Written by
Silvia Burgos
Updated over a week ago
How do I create a 1SE account using my email address?
Sign up using your email address
Written by
Silvia Burgos
Updated over a week ago
I didn't receive the verification email, what can I do?
How to get the link to verify your email address
Written by
Silvia Burgos
Updated over a week ago
If I create an account, will I lose all my current snippets?
Written by
Silvia Burgos
Updated over a week ago
Why can't I log in?
My password is not working
Written by
Silvia Burgos
Updated over a week ago
How do I change my name, birthday, email, or image?
Edit your profile information or avatar
Written by
Silvia Burgos
Updated over a week ago
Can I merge a backup with my current content?
Can I backup the moments from my old phone and then restore them to my new phone on the same project I'm already working on?
Written by
Silvia Burgos
Updated over a week ago
Can I choose to back up my Freestyle project instead of my Journal project?
Back up a Freestyle project
Written by
Silvia Burgos
Updated over a week ago
What's the difference between 1SE backups & iCloud backups?
Can I still back up my data to iCloud?
Written by
Silvia Burgos
Updated over a week ago
Why can't I see backups I made months ago?
I want to restore from a backup I made months ago but can't find it.
Written by
Silvia Burgos
Updated over a week ago