1 Second Everyday

The app is not working correctly. How do I report a crash?

The app crashes!

How to fix incompatible codec when uploading 1SE mash video to other platforms.

Quick fix for issues when uploading to WhatsApp, Instagram, Facebook, or YouTube.

Are you trying to use a codec or unusual media file? This is for you.

Why doesn't 1SE support my video format?

Are your snippets appearing low quality for no reason? Here could be the reason.

Why are 1SE seconds low quality?

I got an error saying that disk space is very low, what is it about?

What does "Error: Disk space is very low" mean?

There's no more days in my calendar! Is it over?

Why does the calendar end?

Sometimes quality when sharing on Facebook can become pixelated or playback with low quality.

Why does my 1SE mash upload to Facebook with low quality?

1SE notifications are enabled and configured, but they don't come.

Help! I'm not receiving daily reminders from the app

Schoneck Shoaf

Silvia Burgos

Marilyn García

Technical tips and work arounds when using 1SE

Troubleshooting

1SE data is gone from my iPhone. Is there anything I can do?

I lost my 1SE! How do I recover it?

What to do when trying to log in to 1SE with your Apple ID fails

Sign in with Apple isn't working

What to do when your seconds are glitchy, getting stuck, skipped or not playing properly

Why are my snippets not displaying correctly?

I keep getting the message "operation stopped" when trying to mash my video.

What does "operation stopped" mean?

I'm getting an error when trying to use iCloud content

What does "missing required primary zone" mean?

Your 1SE unable to save a video or can't see your videos or albums. Here's how to reset these permissions

Make sure 1SE has permission

Running out of room on your phone? Try these steps.

How to Take Up Less Space with 1SE

When I tap on the "My Music" button nothing happens, is it a bug?

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Our Privacy Basics & Privacy Policy

Find answers and get help from Intercom Support and Community Experts

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